FAQ

Who should I contact if I have a problem?

Feel free to contact hello@themoleculeshop.com if you have any questions about your order or comments.

My item is damaged in the mail, what should I do?

Contact hello@themoleculeshop.com and tell us your issue. We would be happy to assist with your problem.

I still have not received my item yet!

We are sorry for the long wait. Please check your email for the tracking number to see the update. If there are any problems, please contact hello@themoleculeshop.com